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Auditing

Comprehensive auditing programmes

At CPM, we believe retail auditing is more than just delivering POS compliance. Our comprehensive programmes incorporate face-to-face, telephone and online contact points. We even monitor and audit social media and online chat. We provide you with the complete picture, enabling you to make informed decisions to drive your business forward.

Whether you’re looking for auditing of consumer behaviour, net promoter scores, or retail compliance, we will build a bespoke programme for your brand.

Face to face auditing

Our auditing provides real-time, actionable insights from the retail environment at local, national and international level.

Digital auditing

Our engagement portal *shopt allows retailers to self-audit, while our associate business ‘Detail’ offers a unique online auditing solution.

Mystery shopping and research

CPM’s team of highly qualified researchers capture valuable market intelligence, in real-time, with advanced technology.

The CPM Group

Introducing you to the CPM group
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