Comprehensive auditing programmes
At CPM, we believe retail auditing is more than just delivering POS compliance. Our comprehensive programmes incorporate face-to-face, telephone and online contact points. We even monitor and audit social media and online chat. We provide you with the complete picture, enabling you to make informed decisions to drive your business forward.
Whether you’re looking for auditing of consumer behaviour, net promoter scores, or retail compliance, we will build a bespoke programme for your brand.
Our auditing provides real-time, actionable insights from the retail environment at local, national and international level.
Our engagement portal *shopt allows retailers to self-audit, while our associate business ‘Detail’ offers a unique online auditing solution.
CPM’s team of highly qualified researchers capture valuable market intelligence, in real-time, with advanced technology.
The CPM Group
Creating meaningful connections between brands and customers. Anytime. Anywhere.
Technology, measurement and insight solutions that drive smarter, more profitable decision making.
Creating experiences and events that connect brands, people – and a moment in time.
Creative commerce campaigns that create connected experiences to drive sales and build brand commitment.